A service-oriented meta-design for the strategic digital transformation process in Natural History museums

dc.contributor.author Alvarado Pérez, Cristabel Evelia ca
dc.contributor.author Garcia-Franquesa, Eulàlia ca
dc.contributor.author Pastor Collado, Joan Antoni ca
dc.contributor.other Consorci del Museu de Ciències Naturals de Barcelona ca
dc.date.accessioned 2025-11-05T13:08:53Z
dc.date.available 2025-11-05T13:08:53Z
dc.date.issued 2023-09-12
dc.description The mission and services of natural history museums (NHMs) show, preserve and study life and ecosystems on Earth to understand nature's patterns and support their conservation. The evolution of IS/IT has driven a fundamental transformation of services and processes within different types of organizations such as NHMs, giving rise to the phenomenon known in the literature as digital transformation. Digital Transformation (DT) is a strategic, organization-wide approach that brings and improves together processes, people and technology. DT is a complex process that requires organizational commitment, including the redesign of service/business processes, developing new skills, and sometimes overcoming people resistance and inertia. Museums have been no strangers to DT for the past few decades, but their pace of change has been slower than in other sectors, leaving most museums far from digital maturity. However, in order to open up their biodiversity data and increase the effectiveness of their service processes, NHMs are faced with the need to integrate IS/IT and transform digitally. Therefore, for NHMs strategic planning of DT has become crucial to set both a clear strategic direction for NHMs to fulfill their mission and maintain their relevance in 21st century. Using a design science research approach, the Museu de Ciències Naturals de Barcelona (MCNB) and the Universitat Politècnica de Catalunya (UPC) are collaborating in an applied research project, approved and funded by the Industrial Doctorate Programme of the Generalitat de Catalunya. The result will be a new methodology for strategic planning of DT in NHMs, as well as a first DT plan for the Collections area of the MCNB. This paper explains the meta-design carried out to build such a methodology.
dc.format application/pdf ca
dc.format.extent 10 p. ca
dc.identifier http://hdl.handle.net/2072/536969
dc.identifier.citation XVIII Jornadas de Ciencias e Ingeniería de Servicios (Ciudad Real, 12-14 sep. 2023) ca
dc.identifier.entitat consorcis ca
dc.identifier.uri http://hdl.handle.net/11703/132849
dc.language eng ca
dc.provenance Recercat (Dipòsit de la Recerca de Catalunya) ca
dc.rights L'accés als continguts d'aquest document queda condicionat a l'acceptació de les condicions d'ús establertes per la següent llicència Creative Commons:http://creativecommons.org/licenses/by-nc-nd/4.0/
dc.rights.accessrights info:eu-repo/semantics/openAccess ca
dc.subject Museus de ciències naturals ca
dc.subject Automatització de museus ca
dc.subject Planificació estratègica ca
dc.subject Museu de Ciències Naturals de Barcelona ca
dc.subject.category Ciència i tecnologia ca
dc.subject.forma conferències i ponències ca
dc.title A service-oriented meta-design for the strategic digital transformation process in Natural History museums
dc.type info:eu-repo/semantics/conferenceObject
dc.type.driver info:eu-repo/semantics/conferenceObject ca
metadadalocal.dependencia 8008920

Apareix a les col·leccions

Fitxers